Table 6: Case Intake from 2016 to 2019 2016 2017 2018 Ministries/Departments 252 287 234 As at June 2019 104 Local Authorities 85 102 100 77 Rodrigues Regional Assembly 18 28 26 27 Total 355 417 360 208 Source: Office of the Ombudsman Table 7: Service information provided to the public from 2016 to 2019. 2016 2017 2018 As at June 2019 No. of persons who called at our Office 476 498 295 140 Working trip to Rodrigues 18 60 50 59 Telephone 300 400 750 326 Source: Office of the Ombudsman II. THE NATIONAL HUMAN RIGHTS COMMISSION 63. The National Human Rights Commission (NHRC) was established under the Protection of Human Rights Act and is mandated to deal with complaints relating to civil and political rights as set out in Chapter II of our Constitution. 64. The NHRC consist of 2 divisions, namely the Human Rights Division and the National Preventive Division given that the Police Complaints Division is no longer in operation with the establishment of the Independent Police Complaints Commission (IPCC). 65. Awareness campaigns are also conducted by the NHRC and statistics provided are at Annex 2. 66. Details about the activities and cases handled at the NHRC as follows: 26