APRM  Monitoring  Group  survey, ��46%  of  respondents  indicated  an  improvement  in  Access   to  ICT  services.   In   the   survey,   36%   of   respondents   expressed   dissatisfaction   with   the   quality   of   ICT   services,   alluding   to   the   poor   services   offered   by   some   telecommunication   operators   and   slow   connection  of  internet  services  in  some  regions  of  the  country.     Respondents   (36.1   percent)   indicated   there   has   not   been   any   improvement   in   access   to   ICT   services,  whilst  35.2  percent  reported  there  has  been  an  improvement  (Figure  49)       Majority  of  Respondents  (54.2  percent)  however  reported  dissatisfaction  with  the  quality  of   ICT  services  (Figure  50)   156