the South African Women Lawyers Association (SAWLA) invested in television and radio programmes, in all official languages, with an overall listenership of 1 765 000. The National Consumer Commission, an agency for the Department of Trade and Industry, amongst others, provides standards for consumer information and protection, prohibits certain unfair marketing and business practices as well as ensures the consistent legislation and enforcement framework in consumer transactions. Another vehicle is the Commission for Conciliation, Mediation and Arbitration (CCMA). It was established to, among others, conciliate workplace disputes, arbitrate disputes that remain unresolved after conciliation and facilitate the establishment of workplace forums and statutory councils. The CCMA exists in all the provinces and has nineteen offices in various towns. However, there remains a challenge of accessibility of CCMA offices, especially to rural communities. Currently there are efforts to review legislation and the purpose is to facilitate the resolution of disputes and improve both the efficiency and accessibility of the CCMA. 3.1.5 Institutionalisation of Democracy and Good Governance Long-term planning for development as a mechanism to give meaning to freedom is a major effort aimed at consolidating South Africa’s democracy. To this end, the establishment of the National Planning Commission in 2010 was followed by nation-wide consultation and the release of the National Planning Commission Diagnostic Report in June 2011 which sets out South Africa's achievements and shortcomings since 1994. The diagnostic report identified major developmental challenges as follows:         Unemployment; Quality of school education for black people; Spatial divides limit inclusive development; Unsustainable economy; Quality of public health; Uneven public service; Escalation of corruption; and The class structure in South Africa The NDP, commonly known as Vision 2030, was developed as an inclusive response to these issues. It is the master plan for the country and enjoys widespread support. Its central imperatives are the eradication of poverty and inequality, while unlocking the country’s full developmental potential. It is the country's long term vision to inform all strategic plans. The NDP is being implemented in a phased approach spanning seventeen years. The year 2013 marks the beginning of the implementation phase. Government is currently in the process of aligning the long term plans of departments with the NDP, identifying areas where policy change is required to ensure consistency and coherence. The Department of Performance Monitoring and Evaluation together with the National Treasury leads the process of developing an aligned 2014-2019 Medium Strategic Framework (MTSF). This new MTSF provides the first five year implementation plan for the NDP supported by the New Growth Path (NGP) and Industrial Policy Action Plan (IPAP). This planning alignment will further inform strategic plans and annual performance plans of all national and provincial departments. 42