states the parties’ version of the facts, the legal theory under which the case is brought, and the damages or other relief sought. The other party could also ask to dismiss the complaint. The Party making the statement attaches to it any documents that he considers to be central to the action. In this way, the party supports the complaint with documents (if they exist). The Judge mediator has the power to enlarge the time; and, to adjourn the mediation proceedings from time to time. Each party or its representative (responsible for making decisions) must attend the mediation session personally with its advocate; if any. All communications at a mediation session and the mediator’s notes and records are deemed to be “without prejudice” ─ i.e. will not affect (or even be used in) any subsequent litigation if the current mediation fails. The parties or their representatives sign an agreement of confidentiality using Form A of the Fifth Schedule to the Court’s Rules. If the agreement settles the case or resolves some of the issues in dispute, the parties and their Advocates sign the agreement and the Judge mediator makes an order that the dispute or the issues as the case may be, have been so settled or resolved. The order of the Judge Mediator is equivalent to a Court Decree. If the mediation leads to a partial settlement, an order will be drawn accordingly and the unresolved issues will go to trial. 33. Presentation of Complaints Concerning EACJ Services Any person not satisfied with the services of the East African Court of Justice, has a right to complain. In this regard, you should be aware that: x x x the Judges [and the Registrar] of the Court observe a professional code known as The Judicial Code of Conduct. It is the responsibility of every Judge [and Registrar] to ensure they follow principles of independence, impartiality, propriety, integrity and equality. If you are aggrieved with the judgement, order or decision of a single Judge or of the Court, you can seek a review by the same Judge or Court; or you may appeal to the Appellate Division of the Court, as the case may be; If you are otherwise dissatisfied with some other aspect of the Court’s services you may complain: - to the Registrar, where the complaint concerns the Registry or any staff of the Court; to the Principal Judge (or Deputy Principal Judge), where the matter is specific to the First Instance Division; or to the President (or Vice President), where the complaint is either specific to the Appellate Division; or is general to the Court as a whole. 24