CHAPTER THREE: DEMOCRACY AND POLITICAL GOVERNANCE _____________________________________________________________________ • Strengthen the option of an administration based on results that will determine future budget allocations and promote an administrative system based on rewards and merit (government). • Promote, in partnership with beneficiaries, practices allowing the external evaluation of the capacities and performance of the administrations relating to the policy process, and draw lessons therefrom (government). • Strengthen the sense of public service and direct it firmly towards the satisfaction of users: online administration, one-stop shops, flexible schedules, setting a deadline for the completion of services, staff training or suitability of staff for handling new technology and new administrative practices, etc. (government). • Enhance the transparency of recruitment procedures in the civil service (government). • Make arrangements for the enhancement of the training of officials in the course of employment and for the improvement of their physical working conditions (government, TFPs). • Ensure the stability of institutions, notably through the adoption of a lasting government scheme, reducing the mobility of key personnel and ensuring the smooth handling of cases by agents (government). • Fully implement the RGAP throughout the entire public administration by providing a minimum level of budgetary resources and ensuring greater ownership by users (government). Objective 6: Tackle corruption in the political world i. Summary of the CSAR 287. According to the CSAR, corruption is a reality in Burkina Faso, despite the existence of an institutional framework to curb it. Corruption has several causes, among which are ignorance and illiteracy, the decline of patriotism and citizenship, low salaries in the public sector, impunity, influence peddling and abuse of authority. No sector is immune from corruption. Also, corruption is observed at the level of both ordinary agents and high-placed executives. 288. Incidence of corruption in Burkina Faso. A polling survey conducted by the CGD in 2006 shows that, during the last election in 2005, 40.4% of those interviewed stated that no candidate or anyone from a political party had offered them anything (food, a T-shirt, an item of clothing or other gift) in exchange for their vote, 17.7% said that they have received gifts once or twice, 17.9% said that they had received them sometimes, 17.1% said they had received them often, and 6.6% said that they had not had such an experience. 133