124 are resourced for more active participation and are able to support their elected ward councillors to better serve their communities. There has been on-going capacity building of Community Development Workers (CDWs) and evaluation of the implementation of the CDW Programme, which begun in 2013. In addition to this, the implementation of the CDW Master Plan at both national and provincial levels in 2013 enhances the effectiveness of the programme 124 have occurred are not only due to poor service delivery, but are sometimes due to lack of information or even misinformation. The ineffectiveness of public participation and feedback mechanisms cannot be ruled out as an underlying factor. As part of a comprehensive strategy to curb service delivery protests, the Department of Cooperative Governance and Traditional Affairs (COGTA) is reenergising the implementation of the Local Government Turnaround Strategy (LGTS) of 2009. This strategy is aimed at expediting the solutions of local problems and the strengthening of local governance. Government envisages that this strategy will restore the confidence of the citizenry in municipalities as primary delivery organs of