112 5. MATRIX DEMOCRACY AND POLITICAL GOVERNANCE Expected output Required action Time frame Progress Remarks Objective 2: Constitutional democracy, including competition and opportunity for choice, the rule of law, citizens rights and supremacy of the Constitution Civil society structures seek increased opportunities to contribute, to participate in the delivery and monitoring of public services Enhance and improve the effectiveness of national and local social dialogue forums Continuous The country continues to strengthen public participation and states responsiveness to public demand for quality services. These include increased capacity and reach of the Community Development Workers Programme and a Social Cohesion Summit held in June 2012 provided a platform for engagement on racism and diversity management National Social Dialogue Forums have been very innovative and responsive to the country’s challenges as was demonstrated by the adoption of the Framework for South Africa’s Response to The Global Economic Crisis at NEDLAC Enhance and improve the effectiveness of government outreach systems and mechanisms Continuous Multi-stakeholder forums and programmes such as Izimbizo (utilised by 78% of the country’s Provinces, followed by ward committees (67%), steering committee meetings and public meetings (56%), the Speakers Forum of South Africa (SFSA), Women’s Parliament, Youth Parliament, Children’s Parliament, Traditional In September 2011, the Parliamentary Reference Group developed a parliamentary oversight model to establish standards to ensure public sector planning; policy making; budgeting and performance of government 112