• Carry out civic education on the rights of refugees so as to reduce xenophobic sentiments [CHRAGG, Government, CSOs,] • Recognise the elderly as a special category requiring some form of cash transfer system to alleviate financial pressures, and design a system that allows retired staff to retain their health insurance cards until they are issued with new ones, so that they can continue to access health services. [Department of Social Welfare and CSOs] 109