131. In May 1997, in its “Sectoral Policy Statement” Chad decided to restructure the postal and telecommunications sector. The opening of the electronic communications market to competition enabled the entry of two mobile telephone service operators, Airtel and TIGO. 132. In 2000, with the liberalization of the telecommunications market and the consequent opening of this market to competition, the development and implementation of the ICT sector-specific policy was not effortless due to the increasing number of stakeholders. 133. Currently, three mobile operators share the market: Airtel, Tigo (Millicom) and Salam. 134. The number of fixed-line subscribers increased from 12,000 in 1999 to 23,600 at the end of 2014, representing a telephone penetration rate of 0.18, with a turnover of 7.2 billion (11 million euros). 135. On the other hand, the mobile phone market has grown rapidly. The number of mobile phone subscribers increased from 1,600,159 in 2008 to 5,275,300 in 2014, with a penetration rate that rose from 17.5% in 2008 to 38.6% in 2014. Thus, the number of customers per mobile operator is as follows: 136. Operator 2008 2009 2010 2011 2012 2013 2014 AIRTEL 1 036 987 1 211 704 1 393 954 1 697 509 2 278 974 2 107 223 2 283 187 TIGO 541 159 1 017 159 1 429 350 1 894 278 2 029 882 2 403 985 2 922 249 SALAM 10 000 24 000 52 000 46 124 73 874 93 426 50 035 Source OTRT 137. The internet access rate rose from 12.9% in 2013 to 14.1% in 2014. This rapid growth is due to the granting of 3G and 4G licences to Airtel and Tigo. Internet revenues increase by 6.7% each quarter. It has exceeded the 2.1 billion CFAF mark since the second quarter of 2014. 138. There was a total of 2.7 million SMS users in Chad at the end of 2014, or 21 out of 100 Chadians, with a total revenue of 4.7 billion derived from SMS exchanges in 2014. The total volume of SMS messages exchanged was 699,191,665, including 659,989,169 intra-network, 19,334,780 between national networks and 19,867,716 with international networks. Each quarter, the number of SMS users increases by an average of 1.2% overall. The overall turnover for SMS messages rose from CFAF 3.8 billion in 2013 to CFAF 4.7 billion in 2014, i.e. an increase of 22.4%. 139. With a penetration rate of 40.4%, the entire electronic communications sector recorded a turnover of CFAF 178 billion at the end of 2014, while employing 1,117 workers, including 905 men and 212 women, i.e. 23 women for 100 men. Page 35 sur 87

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