the judiciary, and its importance in upholding the rule of law and good governance. [Government at federal and regional state levels] • Maintain continuous judicial training to ensure that any speed gained in going to trial and disposal of cases is not achieved at the expense of the quality of justice. [Government and the Judiciary at federal and regional state levels] Objective 5: Ensuring Accountability and Efficiency in the Public Service I. Summary of CSAR Measures Taken to Strengthen Institutions 203. According to the CSAR, the overall objective of the Civil Service Reforms is to transform the service into an organic, responsive, client-oriented effective, accountable, and transparent organisation. This applies to the following five reform areas or sub-programmes: top-management system; expenditure management system; human resources management system; service delivery; and, ethics. The Federal Civil Servants Proclamation No. 515/2007 sets out to strengthen the civil service management system, with the Federal Civil Service Agency (FCSA) given powers to supervise the implementation of the Proclamation. According to CSAR, federal government has committed over one billion Birr for civil service training under its human resource development plan. Under these reforms, the civil service is redesigning work processes and adopting new operating systems. Outcomes are: time saved; improved service delivery; and, more efficient budget and accounting, tax and human resource management systems. 204. Complementing civil service reforms is the federal government’s capacityoriented Public Sector Reform Programme, aimed at the expansion of education, the creation of semi-skilled labour and of the commercial farmer, the overhaul of higher education, justice system improvement, creation of a service oriented civil service, expansion of ICT, market information systems development, deepened decentralisation, and the introduction, integration, and promotion of private sector development, among other objectives. To this policy initiative must be added the government’s adoption of such measures as Business Processes Re-Engineering (BPR) and the Balanced Score Card to ensure quality service delivery and employee productivity. 205. However, the CSAR also observed that capacity and resource limitations adversely impact on achieving reform objectives, particularly the human - 100 -